Open a Web browser (e. WiFi on the London Underground: Activation required. Virgin Media’s Child Safe lets the account holder block websites they consider inappropriate for children. We recommend keeping Virus Safe on. More than nine in ten parents of 5-15s who use parental control software consider it useful ¹. I'm not a Virgin media customer, only Virgin mobile, and I can't access the websafe settings unless I set up an account with Virgin media, which I can't do, because it needs my Virgin media account number and area ref, and I don't have one!Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. These are two settings – Virus Safe and Child Safe. Whilst Virgin Media investigate the cause consider manually setting the DNS on specific devices where some form of protection, for. While your intentions are good, no ISP would allow this sort of thing due to the inevitable data protection implications. The filters can automatically block pages by IP addresses or by examining keywords. Service and repairs at no extra cost If your Virgin Media kit needs repairing, we’ll get you video calling, streaming and emailing again as quickly as possible. Same issue as the previous account holders posted. ” This is generally a useful feature; however, it can sometimes deem VPNs as unsafe and will block them. VIRGIN MEDIA has announced a new bonus for full fibre and telly customers which should keep their smartphones, tablets, laptops and desktop PCs safe from attack. Feel confident in letting your child learn and play online, with parental controls through Virgin Media’s Web Safe. com which is - 5311806. 168. Our Virgin TV V6 box, where awesome entertainment comes together. At Virgin Media, we pride ourselves on our parental controls. Look out for the envelope in the top right-hand corner. If you’re using a third-party router or home mesh, such as the TP-Link Deco, Netgear Orbi or. If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options. For customers joining from. Web Safe is not automatically turned on for customers joining before this date. Using Web Safe with Virgin Media - 3806298. 1. Abdelmonem. on 26-08-2022 16:41. Getting past Virgin Media's WebSafe in a shared household. SpeedVirgin Media’s Web Safe blocks access to websites with viruses, as well as protecting you from malicious sites. 50 per month for new. Virgin Media also offers an additional security tool called F-Virgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. Hi @nikbower, thanks for your post although I'm sorry to hear you're unable to activate Child Safe. It's broadband and before you send me of on another hair-pulling-out round of useless checks where I uninstall everything on my computer and losing vital information along the way it looks like the problem (after making a seriously angry call to your help line after not even being able to make a formal complaint about this) AND my landline. Advanced threat protection without all the admin. Anyway, I recently moved house (August) and kept the same package. They come in all shapes and sizes, from stand-alone software to customisable settings within your computer’s operating system or web browser. Virgin Media does not come cheap, but sits in broadly the same price bracket as Sky and BT. virgin. Plug in your Virgin Media router. In response to lotharmat. Available with M50 broadband or faster. I have tried to turn off websafe but cannot reach account settings as the webpage is not working and comes up with the 'oops something has gone. Does Web Safe work on Virgin Media WiFi Web Safe only works when you’re connected to your Virgin Broadband at home. I have web safe switched off but still certain sites wont load. Users can change their settings at any time in My Virgin Media. Welcome to the community and thanks for taking the time to post your issue on the forums. That’s why we offer all our customers award-winning Virgin Media Internet Security powered by F-Secure on unlimited devices. At least 30Mbps download speeds in every room or £100 one-off credit. AtlasVPN: A fast and secure VPN that is great for streaming. you have confirmed that Virgin Media's DNS is being used via the AS Name shown by 1. CyberGhost VPN – Tools optimized to fix Virgin Media VPN issues. 220. Follow these easy steps: 1. Below are workarounds for when Child Safe & Virus Safe does not or cannot be turned off in the Virgin Media online account. 0 Kudos. We want you to have a great time online without worrying about viruses, malware, phishing and other nasties. Customer since 1993. net Email address stopped working and been locked out for 5 days in Email a month ago Constant T3 Timeouts in Networking and WiFi 11-09-2023 Weird dropouts every 30 minutes in Networking and WiFi 16-01-2023Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. 222. It works with any device connected to your home network to block websites with viruses or malicious and unsuitable content. 0. Simply sign into your My Virgin Media account, go to My Apps and then Web Safe. Chatter and natter. From blocking viruses to malicious or inappropriate content, find out how web safe protects hereIf you log into your online account through a web browser, go through to Account settings > Online security > then from this page you can see and manage Web safe. 8 and/or 1. And if I type in the url Pornhub. I keep getting the message seen in the attached picture. Virgin TV V6 Box - Awesome Entertainment | Virgin MediaVirgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. TV. Joining in 372 Views Message 4 of 11. Virgin Media Web Safe was launched in February 2014. Click here to view more details on content filters from Virgin Media’s Web Safe. , Virgin Media Web Safe) that monitors outgoing connections and could be throttling your bandwidth?We would like to show you a description here but the site won’t allow us. Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband. . If you want to know more, the updated sections are 6. And finally, you can add timing restrictions. For example, Web Safe will work with any devices using your home broadband network but not if you’re using 3G on smartphones or tablets. Available with M50 broadband or faster. Click Apply. While the world wide web has revolutionised and simplified the way we do things, it can be a place of uncertainty, especially for the young people navigating it. Whilst waiting for the forum team consider trying the following: when changes fail to save press Ctrl + Shift + R to reload page and confirm current state of Web Safe. In this In 2 Tech video, we'll show you how to keep your kids safe online with Virgin Media's Web Safe settings. 8. My question is why are so many Virgin media users seeing these Access Denied issues compared to other service providers? 0 Kudos Reply. Hundreds of servers in the UK and over 5,000 worldwide. ; Under Review your. They'll be able to guide you through all the relevant options so you'll be able to find the product that's exactly right for you. Hi, I've noticed the VM web safe is not working properly. Virgin Media accepts no responsibility for personal online activity. 9. virgin. I operate a private (login required) Wordpress site for a client who recently had an. Virgin Media’s Child Safe lets the account holder block websites they consider inappropriate for children. I have just spent hours online with one of your agents and they couldn't give any more details about it except to say they were sure it would be better in a few hours. That’s why we offer all our customers award-winning Virgin Media Internet Security powered by F-Secure on unlimited devices. I’ve had technical support try and help but unfortunately the language barrier and me being pretty useless with IT I. What’s more, it’s compatible with all. Please can you look into my settings from your side too. and they all return the same result: ⋮. Changing network settings to use any Public DNS should re-gain full access for the device. For the best protection on your most-used devices, install F. 8. 99 a month for two years. It works with any device connected to your home network to block websites with viruses or malicious and unsuitable content. Direct from Virgins help pages. I decided to check my parental controls were switched on - Virgin websafe - and they are. We also provide broadband customers with Web Safe, which is designed to automatically block access to sites it believes are either unsuitable for children, fraudulent or contain. My Virgin Media makes managing your account easier with all your information in one place. 123 and 194. Surfshark: The best budget VPN for. Browse Virgin Media Virgin Media Community. 0. Child Safe. Protect every device connected to your home WiFi – no matter which mobile provider you’re with – with Web Safe, which comes with. Virgin Media released their network level parental control option, Web Safe, in early 2014 and the Child Safe settings have been turned on by default for new customers since May 2018. If you changed the computer's network settings to use any Public DNS does that re-gain access. try going to if Web Safe is on this site should be blocked. If your Virgin Mobile is connected to your home broadband, you can browse protected. BTW is there a reason why you are access the old site page for Web Safe?. Web Safe occasionally flags innocent content as well, which is why so many people want to know how to bypass Virgin Media’s block features. Afterward, click Apply and save your settings. com and we’ll look into them. It won’t cost you anything to send messages to 7726 and it means we can investigate the sender. Staying safe online with Virgin Media Web Safe. Web safe provides ultimate protection when using the internet. Access your bills, diagnose faults and manage your package. Get NordVPN - the #1 VPN for Virgin Media. View our award winning TV only packages and deals with all the best channels, latest live sports & blockbuster films you love in one, convenient place. The best thing you can do to protect yourself is to install a trusted antivirus product: Trend Micro HouseCall is a very good, free scan & fix product. From blocking viruses to malicious or inappropriate content, find out how web safe protects hereRe: Web safe problem. Go to 192. See our Virgin Media Fraud & Security Hub for further information and support on broadband security, fraud prevention and troubleshooting queries. How do I do it? - 5157909. ; Click Next. It’s easy to customise by clicking on the Categories, Websites or Set timer filters. Includes a 30-day money-back guarantee so you can try it risk-free. Security matters. Re: Web safe on 17-10-2021 16:47 Rather than post the same question across multiple threads (which is against forum rules and can cause confusion), please stick to one thread for one question. 168. on 27-08-2023 09:39. You may also benefit from performing a PIN hole reset on the Hub to see if this gets things working again. The most common way to protect a WiFi network is to enable the WiFi router's built-in encryption options. Web Safe; Virgin Media Internet Security; Google One; Upgrades & products. At Virgin Media, we want all of our customers to be able to surf the net without worrying about nasty viruses and malware. Forgot your email address ? If you’re not using your own device, read our help on private browsing before you sign in. Please enter your email. I added it to the 'allowed websites' list, and it's working fine. Here you’ll find all the help you need for Virgin Media related problems and issues. I believe this is because the Silk Browser proxies traffic through Amazon, so the DNS requests are likely being routed to Amazon and not through Virgin Media. Users can change their settings at any time in My Virgin Media. Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Just to set expectations the issues with Child Safe have persisted for over 12 months. Protect every device connected to your home WiFi – no matter which mobile provider you’re with – with Web Safe, which comes with all of our broadband packages at no extra cost. It will block lots of things because it does categorisation type blocking, same as OpenDNS or other filters in a corporate environment. All of them would fall under a "Proxy/VPN" type category. Further exclusions & legal stuff apply. 8. Access your bills, diagnose faults and manage your package. (Virgin Media got back to us saying that they are currently working with the Hub 3. Welcome to the community and thanks for taking the time to post your issue on the forums. I've accessed websafe before but now when I select 'manage websafe settings ' it reverts me back to the service status screen. Solved: Hi, I've just had this email apparently from Virgin Media (the email address supposedly used is webteam@virginmedia. They’ve got it all with value-packed mobile plans to affordable, unlimited Internet, to live and on-demand TV, all at sweet prices. Up to 3 WiFi Pods if needed. Our Virgin TV V6 box, where awesome entertainment comes together. use a third-party router with your Hub in modem mode or, if already in modem mode, use in non-modem mod. Change or cancel your package. The feature is designed to filter harmful and unsuitable websites from surfing so your entire household can be completely safe. com (connection reset error). Staying safe online with Virgin Media Web Safe. See our Virgin Media Fraud & Security Hub for further information and support on broadband security, fraud prevention and troubleshooting queries. Virgin Media takes online safety seriously. Virgin Media and you have confirmed Child Safe is on. For the best protection on your most-used devices, install F. Virgin Media; My Virgin Media; Shop; Help;. Options. Add a new username and password. All Rights ReservedA warm welcome and thanks for posting on our community forums. Changes to our Acceptable Use Policy for Virgin Media Mail. Networking and WiFi. on 06-05-2023 22:30. And finally, you can add timing restrictions. Web Safe only works on devices connected to your Virgin Broadband at home. To help protect against online threats, all Virgin customers can get Virgin Media Internet Security for all the family’s smartphones, tablets, or computers. They come in all shapes and sizes, from stand-alone software to customisable settings within your computer’s operating system or web browser. Same problem from either the phone app or web-site. thanks for the fast confirmation Graham_A and newapollo. 123. If you changed the computer's network settings to use any Public DNS does that re-gain access. Virgin Media Just Gave All Of Their Customers Plausible Deniability 2014; Review: Virgin 1Gbps Fibre. For best protection, we recommend using Virgin Media Internet Security and Web Safe. For fraudulent e-mails, forward to phishing@virginmedia. That said, the more you know about the web, the better understanding you. Learn how you can change Web Safe settings to turn Child Safe off. Users can change their settings at any time in My Virgin Media. 220. So I've recently moved into a shared household, with a Virgin Media router. You can also call 202 from your O2 phone or ring 0800 902 0217 * from a landline. Hi thank you fir the reply. The service is headquartered in Bucharest, Romania, and is subject to its jurisdiction only. Go to the following page, scroll down and click on the "Visit TV GO online" icon which will take you to the webpage to register and install the web app. ; Click the Buy more button. For fraudulent e-mails, forward to [email protected] Media is the market leader in the UK when it comes to broadband speeds, with average downloads of 1130Mbps from its range-topping Gig1 package. More about Web Safe. Web Safe is not automatically turned on for customers joining before this date. At time of posting Virus Total still shows 3 security providers reporting your site as malicious and 1 reporting it as suspicious. Spam emails are becoming more and more sophisticated and harder to detect. 1. Web Safe is not automatically turned on for customers joining before this date. Find out more about our fastest, smartest, smallest TV box. 0 Kudos. 222 and 208. 0 Kudos. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Also check the. 1. Virgin Media help and support. No bank or credit card details are required for the trial. 1. Re: Can’t access web safe. I contacted support and they turned off the child safe setting but it's the virus safe I needed to be turned - 5369501. That can be turned off, or just don't use Virgin Media DNS. on 05-07-2022 19:36. Up to 3 WiFi Pods if needed. Thanks - 5400491. Web Safe; Virgin Media Internet Security; Google One; Upgrades & products. Here’s how to turn on or off parental controls on an iPhone. Restarting the Hub will not help as it is the VM DNS and not the Hub that is causing the problem. We give all our customers a complete, market leading security package called Virgin Media. Virgin Media. Plus, you can roam in 75 destinations worldwide at no. In response to lotharmat. Once you leave your house you won’t be protected by Web Safe, although Virgin Mobile does include parental control options. Hi, I cannot access Web safe/ child safe. M125 was boosted from M100 last year, when the package received a speed upgrade of 22% from 108Mbps to 132Mbps. NordVPN: Our #1 pick for Virgin Media customers. If you need more licenses for your F‑Secure subscription you can follow these guidelines: Log in to My F‑Secure with your account username and password. See for more details. An extremely fast, security-focused VPN that supports more than a dozen router firmwares. 0 Kudos. It works with any device connected to your home network to block websites with viruses or malicious and unsuitable content. Virgin Media is now offering. Parental controls are a set of tools designed to protect and keep children safe online. sign in here Login to My Virgin Media | Virgin Media using authentication credentials of account holder. Web Safe: Available to all new Virgin Fibre customers who signed up after 27th February 2014. Web Safe: Available to all new Virgin Fibre customers who signed up after 27th February 2014. To avoid a large number of unused email addresses on our Virgin Media Mail service, we’ve made some updates to our Acceptable Use Policy found here. Controls & Settings guide Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband with parental controls. The Websafe screen has changed - it used to look like the first picture but has now changed to look like the second picture. To enable or disable each level of protection toggle 'Turn Off' or 'Turn On' and click apply. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. Changing network settings to use any Public DNS should re-gain full access for the device. Select the Settings cog in the top right-hand corner. We recommend keeping Virus Safe on. Remember that controls will only work on devices connected to your home broadband with parental. Our Virgin TV V6 box, where awesome entertainment comes together. Find out more about our fastest, smartest, smallest TV box. Solved: Hi, I can't seem to turn on Web Safe. 222. For residents in Ontario and Quebec, Virgin Plus offers an. Once you leave your house you won’t be protected by Web Safe, although Virgin Mobile does include parental control options. run the Standard test and confirm the. Login to the Virgin Media online account in a web browser. Get Internet Security powered by F-Secure on unlimited devices for £30 a year, with your first 3 months free. Log in to My Virgin Media. In Advanced Settings you can disable your guest network as well as manage the limits of your different networks. At time of posting Virus Total still shows 3 security providers reporting your site as malicious and 1 reporting it as suspicious. The computers and devices you wish to authorise are set up so that. Virgin Media has child-safe filters that block content deemed inappropriate for children, along with anonymization services like VPNs. To help protect against online threats, all Virgin customers can get Virgin Media Internet Security for all the family’s smartphones, tablets, or computers. Thank you for your first post and I'm sorry to hear that you're having some issues with amending your Web Safe settings at the moment! I'll be more than happy to help via Private Message. not the VM Hub. Web Safe requires the use of Virgin Media DNS to work. Paul. Virgin Media takes online safety seriously. Click: Web Safe. Account - Cable. Go to My Account and register for Virgin Media Internet Security to start your three-month trial today. Claims from VM Mod team that Child Safe management is fixed, have proved to be quite false. There are two. Tap Manage next to Manage your Virgin Media Mail app password under Virgin Media Mail c. At the time of writing (June 2023), an entry level M50 broadband deal is £38 per month for 18 months. Account - Mobile. Web Safe does not block all unsafe or inappropriate online content and is intended only to assist parents with keeping their family safe online. These changes affect all Virgin Media email addresses ending in the following: @virginmedia. What to do if Virgin Media Web Safe isn't working. Simply sign into your My Virgin Media account, go to My Apps and then Web Safe. Click: Web Safe. SpeedTo recover your email address we need your account number, area reference and date of birth. A new secure password will be generated for you. Instead they use the information provided by the various security vendors in order to determine whether a site is safe or not. Now costing just £27 per month on an 18-month contract, Virgin Media’s M350 broadband-only package is discounted by a whopping 52 percent this Black Friday, down from its normal price of £56 per month. Options. That is very good since the country is not a member of any signal intelligence alliances. You can switch Web Safe on or off whenever you want, but it comes automatically switched on when you purchase your package. In order. These are two settings – Virus Safe and Child Safe. Virgin Media also offers an additional security tool called F-Our Virgin TV V6 box, where awesome entertainment comes together. 220. Thank you for the help. . Expand the Email option. Vodafone Makes sure your dns settings on your computer are manually set - 8. Virgin Media Business can support your organisation’s digital transformation journey by helping you move to the cloud securely. £8p/m extra or included with Gig1 or Volt. We do not use any VPN and I have checked that our AS is "Virgin Media". It's also 5GHz compatible (unlike BT's Home Hub 3 and routers from other providers). I added it to the 'allowed websites' list, and it's working fine. However, it is not actually blocking the sites we entered. It’ll help to protect any device that’s connected to your Virgin Media home network to keep you, your family and your gadgets safe. Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. What is Virgin Media Web Safe? Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. Forgot your email address ? If you’re not using your own device, read our help on private browsing before you sign in. 65% of young people aged 11-16 are in favour of the. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. I’m losing the will to live. Can you help please. You’ll pay nothing for 3 months (with no payment details. Web Safe will automatically be turned on for customers joining Virgin Media after 16 May 2018. We want you to have a great time online without worrying about viruses, malware, phishing and other nasties. You can also call 202 from your O2 phone or ring 0800 902 0217 * from a landline. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. It works with any device connected to your home network to block websites with viruses or malicious and unsuitable content. Thanks for your response. Virgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. Contact the site operator for further help. The Virgin Media router’s modem-only mode may have been one of the configurations you previously accessed using the preceding address. nslookup protonvpn. With an average download speed of 362Mbps, and an upload speed of 36Mbps this incredibly fast connection will. Priced at just £26. You’ll pay nothing for 3 months (with no payment details. For best protection, we recommend using Virgin Media Internet Security and Web Safe. See full list on my. 1 or whatever else you like. 0345 6000 789 * from your child’s phone to turn on parental controls. We'll go over how to set up the filter, what. Click: My Apps. Options. 1) I thought the results wouldnt show but they did. Log in to My Virgin Media. Options. Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband. Email address. Set the vpn to port 80 or 443 - these are the ports that 99% of all traffic goes through so they don't block them. Please enter your email. I just got a URL from the IT team for the VPN. Billing and payments. 4. I’ve called VirginMedia several times and they have not been able to help. To turn off your guest WiFi network, visit your network settings by entering 192. g. You can switch Web Safe on or off whenever you want, but it comes automatically switched on when you purchase your package. Log in to your Virgin Media account using your email address and password. Includes a 30-day money-back guarantee so you can try it risk-free. Web Safe: Available to all new Virgin Fibre customers who signed up after 27th February 2014. 1.